What happens if I don’t respond to a booking request?

A booking won’t be created without your consent. But the request doesn’t wait forever: it expires at the driver’s departure time on that day. Then it disappears, and both of you will see “Ride request expired” in the chat.

Where do I respond?

  • In the chat – the request appears as a card with “Accept” and “Decline” buttons. The card also shows how much time is left to respond.
  • On the ride screen – on the Plan tab, under “Waiting bookings”.

If the request covers several days, you accept each day separately or all at once with “Accept remaining”.

Before your first acceptance, the app will ask you to verify your phone number.

What about the person who sent the request?

Until you respond, they see “PENDING APPROVAL” next to the ride. In the meantime they can send requests to other people too. When someone accepts, their other requests for that day are cancelled automatically.

If you don’t want to ride with someone, it’s better to tap “Decline” – that way they can look for someone else sooner.

Questions? Write to us using the contact form.

This post is also available in: Polish