Click Forgot password.
Provide your email address and click OK.
You will receive a link (valid for 24 hours) to create a new password. Please check your spam folder or antivirus software, as it may affect the link’s expiration or prevent it from opening.
Troubleshooting
No email with the password reset link.
Check your spam folder. If you don’t receive anything from us, please contact your email provider to verify if our emails are being delivered.
You received an email allowing you to reset your password, but the link isn’t working.
If you receive an email to reset your password, but the link isn’t working, it’s because it’s valid for only 24 hours. Don’t worry, you can request a new one.
Lost access to your email address?
For security reasons, you can only log in using the email address saved in your profile. If you don’t have access to this email address, please contact us.
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