1. Choose a network
When you open the app, you’ll see the “Where you want to login?” screen:
- Company – start typing the name of your company or university and choose it from the list.
- Public – if your company doesn’t use inOneCar. Tap “Continue”.
2. Log in
- Standard login: enter your email address (or the login set in your profile) in the “Username” field and your password, then tap “Log in”.
- Company login (SSO): if your company has its own login system, instead of the fields you’ll see a “Log in via … SSO” button. Use the same credentials as for your company systems.
- Apple, Google or Facebook: in the public network, round buttons with these services’ logos may appear below the form. The Apple button is only available on iPhone.
Don’t have an account yet? Tap “Create an account”. See: How do I register?
Login messages
- “Wrong username or password” – check your details. If you’ve forgotten your password, tap “Forgotten password?”. I forgot my password
- “Maximum amount of login attempt exceeded” – wait a while and try again.
- “User account not activated” – you haven’t confirmed your email address yet. Click the link in the email you received after registering. The activation link doesn’t work
- “Member account not activated” – your account is waiting for approval by the network administrator. You’ll get an email once it’s approved.
- “Not member of network” – your email address doesn’t match the selected network. Check that you chose the right company.
- “Carpooling network is disabled” – your company’s network is inactive. Ask who is responsible for inOneCar at your company.
Do you also have an account in a company network?
If you log in to the public network and your account also belongs to a company network, you’ll see a “You have access to a company network” window. Choose the company network and tap “Go to the … network”, or stay where you are with “Stay in the public network”. The window appears every time you log in to the public network. If your access to the company network is still waiting for email confirmation or administrator approval, the window only tells you about it.
Switching networks
To switch to another network, open the More tab (the last item in the bottom bar), tap “Logout” and choose the network again.
Still can’t log in? Write to us using the contact form.
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