For the best inOneCar experience, it’s usually best to be patient and wait for a few minutes for your carpooling partner to be ready. You can observe the position of a partner on the map in our app and to call him/her if is running late!
If the person in your carpool is running late and you’re unable to continue to wait, be sure to cancel via the app. This will immediately notify the other person in your carpool and the cancellation will not charge the passenger wallet.
As a result of canceling the booking the toll is not deducted from passenger account to the driver account.
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