Yes, up to the arrival time of the booking. How you do it depends on what you want to cancel.

One booking

On the ride screen, tap the person you have a booking with. In the booking details, tap “Cancel reservation” and confirm. Your other bookings for that day stay as they are.

A request nobody has responded to yet

In the chat, on the request card, tap “Cancel request”.

The whole day

If you’re not travelling at all that day, cancel the ride: on the Schedule tab, swipe the row to the left and tap CANCEL, or choose “I’m not going” on the ride screen. This cancels all bookings for that day – as a driver, you cancel the ride for all your passengers.

The other person will get a notification about the cancellation. It’s also worth sending them a few words in the chat.

Important: don’t leave a booking if you’re not going

If a booking isn’t cancelled, after the arrival time the app treats the ride as completed. In networks with “Settlements” it records a charge for the ride, and in networks with points it awards points. How to fix it: What if I forget to click “I’m not going”?

Questions? Write to us using the contact form.

This post is also available in: Polish