Nothing will happen – the reservation won’t become active unless you confirm it. The other person will see that it’s still “waiting for acceptance” and may choose someone else. It’s a good idea to respond quickly – it makes planning easier and increases the chances of a successful ride. Questions? […]
What are subsidies for shared rides?
Subsidies are applied only when: The reservation is confirmed by both parties, The ride actually took place on the scheduled day, Your company provides subsidies – according to its own policy. The amount, limits, and rules for subsidies are defined internally by each company. If you’re unsure, ask your HR […]
Can I rebook after cancelling a reservation?
Yes. You can click on the same person again from your list of suggestions and send a new booking request – for the same or a different day. Note: Rebooking is only possible if that person still appears in your suggestions (which means your routes and times still match). Questions? […]
How does the suggested ride price work?
The suggested price is an approximate amount that helps fairly split fuel costs between the driver and passengers. How is it calculated? The price depends on: the distance of the route (kilometers between the start and end point), the number of passengers (max. 3), a fixed rate per kilometer – […]
Why do some people appear multiple times in the suggestions?
That’s normal – it can happen when: Someone added the same schedule more than once (e.g. accidentally copied the route), A user marked themselves as both a driver and a passenger – they may appear in both roles, They have slightly different routes or times – so they match more […]
What is inOnecar?
InOneCar is an application that connects drivers and passengers from the same company to share their daily commute to work. Both drivers and passengers can add their schedules, and the app will suggest the best matches for shared rides. How does it work? Log in as a driver or a […]
I’m not receiving notifications – what should I do
If you are not receiving notifications from the app, please go through the following steps: 1. Check your phone’s system settings On many devices, the operating system can block notifications for specific apps. Go to: Settings → Notifications → [app name] and make sure the “Allow notifications” option is enabled. […]
How to change password?
Go to the “Your Profile” tab. Select “Change Password” from the side menu. Enter a minimum six-character password in the “New Password” field. Repeat the password. Make sure the password is correct. If it is incorrect, enter the correct password and click “Save.”
How can I delete my account?
To delete your account, go to the “Profile” tab and select “Delete Account” in the “Privacy & Security” section. After clicking, the app will ask you to confirm the action — just confirm, and your account will be permanently removed.
What kind of photo can I upload to my profile?
You can upload a profile photo in jpeg, png, heic, or webp format. The maximum allowed file size is 8 MB. Photos can be added directly from your phone’s camera or from the gallery. Which photos are not allowed? To ensure safety and consistency across all profiles, the following types […]
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