To delete your account, go to the “Profile” tab and select “Delete Account” in the “Privacy & Security” section. After clicking, the app will ask you to confirm the action — just confirm, and your account will be permanently removed.
What kind of photo can I upload to my profile?
You can upload a profile photo in jpeg, png, heic, or webp format. The maximum allowed file size is 8 MB. Photos can be added directly from your phone’s camera or from the gallery. Which photos are not allowed? To ensure safety and consistency across all profiles, the following types […]
My request for a reservation has been accepted
When the other person accepts your reservation request: The ride is confirmed – you now have a scheduled shared trip for a specific day and time. You receive a notification confirming the reservation. The person you’re riding with disappears from your match list – they are no longer just […]
How do I add a commute schedule?
Step by step: Log in to the app On the start screen, enter your company’s name – the app will suggest the correct access. Click “Add Daily Commute” You’ll find this button on the main screen after your first login (or under the “My Rides” tab). Enter your start and […]
How to register – 2 methods depending on your company
1. Registration with a company email only Some companies limit access to users with a company email address (e.g. @trans.com). How it works: You enter your company email during registration, If it matches the list of domains approved by your company – registration goes through, If not – the system […]
The activation link doesn’t work.
Activation link not working? Check if you clicked the link only once The activation link works only once – if it’s already been used, it won’t work again. Check if the link has expired Links expire after a certain time (usually 15–60 minutes). If too much time has passed – […]
I forgot my password – what should I do?
On the login screen, click: “Recover password” / “Forgot password” Enter your email address Check your inbox – you’ll receive a message with a link to set a new password Click the link and create a new password Good to know: The email might land in your SPAM folder – […]
How does the chat work and what does the other person see?
Chat You can message any user: from your suggestions list (even before making a reservation), or from your list of co-riders (people you have a confirmed ride with). The chat is only for conversations between users from the same company. You can message only people within your organization who have […]
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