Can I cancel a reservation?

Yes. Open the app and click “Cancel” next to the ride. The other person will receive a notification that the shared ride has been cancelled. It’s also a good idea to send a short message in the chat – it’s polite and helps avoid misunderstandings. Questions? Write to us at: […]

What happens if I don’t respond to a booking request?

Nothing will happen – the reservation won’t become active unless you confirm it. The other person will see that it’s still “waiting for acceptance” and may choose someone else. It’s a good idea to respond quickly – it makes planning easier and increases the chances of a successful ride. Questions? […]

What are subsidies for shared rides?

Subsidies are applied only when: The reservation is confirmed by both parties, The ride actually took place on the scheduled day, Your company provides subsidies – according to its own policy. The amount, limits, and rules for subsidies are defined internally by each company. If you’re unsure, ask your HR […]

Can I rebook after cancelling a reservation?

Yes. You can click on the same person again from your list of suggestions and send a new booking request – for the same or a different day. Note: Rebooking is only possible if that person still appears in your suggestions (which means your routes and times still match). Questions? […]

Suggested ride value.

The suggested ride value is an estimated amount that helps divide travel costs between participants of a shared commute in a simple and transparent way. It is not a commercial fee. Its purpose is to fairly share the costs of fuel and basic vehicle operation so that the driver does […]

What is inOnecar?

InOneCar is an application that connects drivers and passengers from the same company to share their daily commute to work. Both drivers and passengers can add their schedules, and the app will suggest the best matches for shared rides. How does it work? Log in as a driver or a […]

I’m not receiving notifications – what should I do

If you are not receiving notifications from the app, please go through the following steps: 1. Check your phone’s system settings On many devices, the operating system can block notifications for specific apps. Go to: Settings → Notifications → [app name] and make sure the “Allow notifications” option is enabled. […]

How to change password?

Go to the “Your Profile” tab. Select “Change Password” from the side menu. Enter a minimum six-character password in the “New Password” field. Repeat the password. Make sure the password is correct. If it is incorrect, enter the correct password and click “Save.”