How does the chat work and who can see my phone number?

Who can I message?

  • In a company network – anyone in your network. You’ll find them on the Chats tab → “Contacts”.
  • In the public network – people from your suggestions, people you have a booking with, and people you’ve already talked to.

Where is the chat?

  • the Chats tab in the bottom bar – the number on the icon shows your unread conversations,
  • the “Unread messages” section on the Schedule tab,
  • the chat icon button next to “Book now”, or “Go to conversation”, on a suggestion screen,
  • “Write message” on another person’s profile.

The chat is for text messages between two people. You can’t send photos or files. Booking requests also appear in the conversation, with “Accept” and “Decline” buttons.

What does the other person see?

Your profile: your name, photo and whatever you add yourself (e.g. “About me” and car details), plus whether your email address and phone number are verified. Other users can’t see your email address itself.

Who can see my phone number?

Your number is hidden until you have an accepted booking with each other. After your first accepted booking, the other person can call you with the phone button in the booking details. The app then opens their regular phone app with your number, so they can see your number and it stays in their call history. They can still call you after the ride.

If you don’t want to share your number, arrange things in the chat.

The app asks you to verify your phone number before your first booking, because shared commutes require direct contact between the driver and the passenger.

Does anyone read my conversations?

Your company’s administrator has no access to your conversations in the admin panel.

Someone is behaving inappropriately

There’s no button in the app to report or block someone. Write to us using the contact form – give the person’s name and describe what happened.

This post is also available in: Polish