Congratulations – the ride is arranged for a specific day and time.
What changes in the app?
- You get a notification, and “Reservation accepted” appears in the chat. If the request covered several days, you’ll see how many of them were accepted.
- “ACCEPTED” appears next to the ride on the “My rides” screen.
- The person disappears from your suggestions and appears on the ride screen, on the Plan tab, under “Your trip”.
- Your other requests for that day are cancelled automatically.
What next?
- Agree on the details. Message them in the chat, e.g. where exactly you’ll meet. The booking details (tap the person under “Your trip”) also have a button to call them. How does the chat work and who can see my number?
- Check the price. You’ll see the amount in the booking details. You pay outside the app, e.g. in cash or by BLIK. How does the ride price work?
- On the day of the ride, in some networks the passenger can see on the map where the driver is. Trip tracking – passenger information
Changing or cancelling
A booking can’t be changed. Changing the time or role of the ride on that day cancels the booking. If something changes, cancel the booking and send a new request. If you’re not going, be sure to cancel the booking. Can I cancel a reservation?
Questions? Write to us using the contact form.
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