In some networks, as a passenger you can see on the map where the driver is and when they’ll arrive. That way you don’t have to call or wait out in the cold.

Where can I see it?

Tap the ride on the “My rides” screen and open the Map tab. You can also see the trip progress on the rides list itself. The “Follow driver” button keeps the driver in view on the map.

The driver’s position is visible from 15 minutes before departure until the end of the trip, and only if the driver has agreed to share it.

What do the messages mean?

• “Driver departs around …” – the trip hasn’t started yet.
• “Connecting to driver position” / “Waiting for driver position” – the app is waiting for the first position from the driver’s phone.
• “Driver is on it's way” – you can see the driver on the map and the estimated time to the next stop.
• “The driver is not sharing their location right now” – the driver has sharing turned on, but their phone isn’t sending a position at the moment (e.g. location is off or the phone closed the app).
• “The driver did not consent to share his location” – the driver hasn’t turned sharing on.
• “Trip finished” – the trip is over.

Notifications

If the driver shares their location, you’ll get a “Driver has started the ride” notification when they set off towards you, and “Driver has arrived” when they’re at the pickup point. Tapping the notification opens the ride map.

Ask the driver for their location

If you can’t see the driver, tap “Request location” and then “Send request”. The driver will get a notification and a hint about what to turn on. You can only send another request after a few minutes.

You can also simply message the driver in the chat.

Information for drivers: Location sharing – information for drivers

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This post is also available in: Polish