If you’re a Rider: The best thing to do is observe the position of your driver on the map via app to see where he/she is. Wait a few minutes and contact your Driver. If your Driver has not arrived within about 5 minutes of your departure time, reach out […]
How can I let my Rider know I am running late or I`am stuck in a meeting?
It’s simple to let your Rider know that you are running late. You will have the option to tap the message icon when viewing your Trip Card. Here you have the option to send a custom text. Of course, you can also call your Rider to let them know.
How long should I wait for my carpooling partner to arrive?
For the best inOneCar experience, it’s usually best to be patient and wait for a few minutes for your carpooling partner to be ready. You can observe the position of a partner on the map in our app and to call him/her if is running late! If the person in your carpool […]
How many people are in the car for each trip?
A trip consists of a maximum of three Riders and one Driver.
What happens to my Balance when I ride or drive?
Drivers: Each ride has a reimbursement value – e.g Oleśnica to Wrocław is 5 PLN each way. When you give a successful ride, 5 PLN will be added to your balance. Once you reach a total of 5 trips you are eligible to cash out. When you request a cash […]
What is the inOneCar Balance?
The InOneCar Balance shows how much you’ve accumulated for future trips. It’s where you’ll see any money that you’ve earned as a Driver, as well as any promotional money that have been added to your balance. Changes to your InOnecar Balance are reflected on the payments screen within 2 hours of your […]
When does the driver receive payment for the ride?
The system automatically charges finished rides, transferring money between driver’s and passenger’s wallets. A necessary condition to make it happen are accepted reservations confirmed before a shared-ride. Example: A passenger asked to book a seat in driver’s car. The driver accepted the reservation request. The driver and passenger carpooled together. […]
Why is enabling location information during your trips so important?
Why is enabling location information during your trips so important? Validate trips: Perhaps most importantly, inOneCar uses location information to validate trip accuracy for promotions, incentives, and confirming all transactions. Safety: Location information for each trip allows us to ensure the safety of each Driver and Passangers as they commute […]
How to use inOneCar and what happens after reservation?
Using inOneCar is really easy! Users can plan their rides a week in advance and we will automatically send them some suggestions of ridesharers fitting ride’s route and time. Planning in advance is recommended because it allows us to match better the users with their travelling needs. Users add their […]
How often do I have to use inOnecar?
You can use inOneCar as often as you need. Your added rides to/from work are remembered by our serviceand stored for every day of the week, which you selected while filling out the form of adding rides. You really do not need to add your ride every time before leaving […]