Yes. You’ll see a list of available suggestions – and you can decide who you want to join or invite for a shared ride. Questions? Write to us at: contact@inonecar.com
How quickly are suggestions updated?
Suggestions update in real time. As soon as someone adds a route that matches yours – they appear on your list automatically. You don’t need to refresh anything. Just check your suggestions regularly – new matches can show up at any moment. Questions? Write to us at: contact@inonecar.com
Can I only see suggestions for today?
No – you’ll also see suggestions for the upcoming days of the week, based on your schedule. The app automatically shows you who matches your route and specific days. Questions? Write to us at: contact@inonecar.com
How do ride suggestions (matches) work?
When you set your schedule in the InOneCar app, the system automatically matches you with people you can ride with – passengers or drivers from your company. This process is called matching, and it happens in real time based on routes, times, and locations. How does it work? You add […]
Do I have to book every day?
No, you don’t. When you click on a chosen person from the list of suggestions, a window with days of the week will appear. There you can: ✔️ select one specific day, ✔️ or choose multiple days at once if your schedules match more often. This way, you can book […]
What happens if no one accepts my request?
You can try with another person from the list or simply wait – new suggestions appear all the time. The app works dynamically, so new users may show up at any moment. Questions? Write to us at: contact@inonecar.com
Can someone book a ride with me without my consent?
No. You always have to accept the other person – and vice versa. A ride is only confirmed and valid after both sides approve it. Questions? Write to us at: contact@inonecar.com
Can I cancel a reservation?
Yes. Open the app and click “Cancel” next to the ride. The other person will receive a notification that the shared ride has been cancelled. It’s also a good idea to send a short message in the chat – it’s polite and helps avoid misunderstandings. Questions? Write to us at: […]
What happens if I don’t respond to a booking request?
Nothing will happen – the reservation won’t become active unless you confirm it. The other person will see that it’s still “waiting for acceptance” and may choose someone else. It’s a good idea to respond quickly – it makes planning easier and increases the chances of a successful ride. Questions? […]
When are ride-sharing subsidies applied?
Subsidies are applied only when: The reservation is confirmed by both parties, The ride actually took place on the scheduled day, Your company provides subsidies – according to its own policy. The amount, limits, and rules for subsidies are defined internally by each company. If you’re unsure, ask your HR […]
English
polski