Yes. You can click on the same person again from your list of suggestions and send a new booking request – for the same or a different day. Note: Rebooking is only possible if that person still appears in your suggestions (which means your routes and times still match). Questions? […]
How does the suggested ride price work?
The suggested price is an approximate amount that helps fairly split fuel costs between the driver and passengers. How is it calculated? The price depends on: the distance of the route (kilometers between the start and end point), the number of passengers (max. 3), a fixed rate per kilometer – […]
Why do some people appear multiple times in the suggestions?
That’s normal – it can happen when: Someone added the same schedule more than once (e.g. accidentally copied the route), A user marked themselves as both a driver and a passenger – they may appear in both roles, They have slightly different routes or times – so they match more […]
How can I delete my account?
Request to delete your account via sending an e-mail to contact@inonecar.com from the e-mail address for which you wish to delete your account. The Administrator will fulfill your request after receiving your mail. Contact us if you have a problem. We will check it for you.
How do I add a commute schedule?
Step by step: Log in to the app On the start screen, enter your company’s name – the app will suggest the correct access. Click “Add Daily Commute” You’ll find this button on the main screen after your first login (or under the “My Rides” tab). Enter your start and […]
How to register – 2 methods depending on your company
1. Registration with a company email only Some companies limit access to users with a company email address (e.g. @trans.com). How it works: You enter your company email during registration, If it matches the list of domains approved by your company – registration goes through, If not – the system […]
The activation link doesn’t work.
Activation link not working? Check if you clicked the link only once The activation link works only once – if it’s already been used, it won’t work again. Check if the link has expired Links expire after a certain time (usually 15–60 minutes). If too much time has passed – […]
I forgot my password – what should I do?
On the login screen, click: “Recover password” / “Forgot password” Enter your email address Check your inbox – you’ll receive a message with a link to set a new password Click the link and create a new password Good to know: The email might land in your SPAM folder – […]
How does the chat work and what does the other person see?
Chat You can message any user: from your suggestions list (even before making a reservation), or from your list of co-riders (people you have a confirmed ride with). The chat is only for conversations between users from the same company. You can message only people within your organization who have […]
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